Shipping & Delivery Policy
Bringing Your New Family Member Home Safely
At Quality Pomeranian Pups, we understand that bringing home your new puppy is an exciting milestone. We’re committed to making the journey as safe, stress-free, and smooth as possible—whether you’re picking up locally or live across the country.
LOCAL PICKUP (PREFERRED & ENCOURAGED)
We warmly welcome you to meet your puppy in person and take them home yourself.
- Schedule a pickup appointment: Once your puppy is ready (typically 8–10 weeks of age).
- Meet the family: See where your puppy was raised and ask any final questions.
- Go-Home Kit: Receive your puppy’s health records, starter kit, and transition instructions.
- Location: We will provide the exact address upon scheduling.
GROUND TRANSPORT / MEET-UP OPTIONS
For families within driving distance, we’re happy to arrange a safe, stress-free meet-up.
- Halfway Meet-up: We can travel to a mutually convenient location (typically within 4–6 hours of our home).
- Safe Travel: Your puppy will travel in a climate-controlled vehicle with frequent comfort stops.
- Cost: Varies by distance – please contact us for a quote.
FLIGHT NANNY SERVICE
For families farther away, we offer a professional flight nanny service. Your Pomeranian travels safely in the cabin with an experienced handler—never in cargo.
- In-Cabin Care: Your puppy stays under the seat in a soft carrier, receiving constant attention.
- Documentation: Includes all required travel documentation and health certificates.
- Updates: Receive regular photos and texts throughout the journey.
HEALTH & TRAVEL PREPARATION
Before any Quality Pomeranian travels, we ensure they are:
- Examined by a licensed veterinarian within 10 days of travel.
- Issued a health certificate for travel.
- Up-to-date on all age-appropriate vaccinations and deworming.
- Microchipped and registered.
- Acclimated to their travel carrier in advance to reduce stress.
WHAT’S INCLUDED IN YOUR PUPPY’S GO-HOME PACKAGE
- Health Record: Comprehensive vaccination and deworming history.
- Microchip Information: For your puppy’s permanent identification.
- 30-Day Insurance: Complementary pet health insurance for peace of mind.
- Starter Pack: Small supply of current high-quality puppy food.
- Scent Blanket: A soft blanket with the scent of their mom and littermates to ease the transition.
- Lifetime Support: We are here for you for the life of your dog.
IMPORTANT INFORMATION
- Age Requirement: Puppies leave for their new homes between 8 weeks and above of age, depending on individual development and veterinary clearance.
- Weather Policy: For the safety of your puppy, we may delay travel during extreme heat or cold.
- Delivery Area: We currently ship within the continental United States, Canada And United Kingdom only.